Compass Canteen - remove ability to cancel PAST canteen orders | Voters

Compass Canteen - remove ability to cancel PAST canteen orders

Rachell Berrell - cenet

Remove functionality of a user being able to cancel any PAST completed canteen orders under Selected Dates and Selected Orders tab (either individual date cancel or bulk cancel).   Once cancelled, it triggers automatic refund to compass wallet.
Currently users can BULK cancel both current and past dated completed canteen orders.
Suggestion - Where an completed canteen order date has passed - grey out the date as a visual highlight to the user that the date has passed. 
(CEnet)

Remove ability to cancel PAST completed canteen orders

May 28, 2025

Brayden HATFIELD

I investigated this at our school because your post had me worried.
When configuring a menu you can lock the cancellation and order close times under 'Availabilities'. This locks people from changing their order within x hours of the service period.
I'll note I checked a staff member who had ordered a few weeks ago and they couldn't make any changes or 'cancel' their order.

Rachell Berrell - cenet

Hi Brayden
Unfortunately we have incurred this exact issue in one of our schools in error.
In the canteen menu, click on "orders" tab.  
You can easily and accidentally select one or all past dates and then bulk cancel orders.

Brayden HATFIELD

Rachell Berrell - cenet
Apologies I thought you referring to PARENTS etc cancelling their orders but it seems you are referring to ADMINS being able to cancel bulk orders.
That just seems like a training issue. The feature is presumably there to allow admins to rectify orders that occured in error..

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