Remove ambiguous error for arrival note when attendance note is present
complete
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Mitchell WILTSHIRE
An error code is reported by an arrival note is added when an existing attendance note covers the same timeframe.
The error states a communications error that indicates a local connection issue, and that it is a client side issue.
If a clear error stating the issue is provided, the user can resolve without additional time wasted contacting support.
Jerome Muldoon
updated the status to
complete
Error message now displays the actual error.
Jerome Muldoon
updated the status to
in progress
Classified as a bug - raised with the team to have rectified.
Jerome Muldoon
updated the status to
under review
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Mitchell WILTSHIRE
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Jerome Muldoon
Mitchell WILTSHIRE: Hi Mitchell, this seems like a bug - did you have a ticket number for me to follow up on? Thanks!
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Mitchell WILTSHIRE
Jerome Muldoon This was a live chat with no ticket number I am able to find. If you have way for me to contact you I can provide the transcript.