Product Suggestions

It would be helpfull if a copy of a SMS sent to a parent can be attached to students dashboard. We spend too much time tracking back thorugh previous SMS's to see what has been sent and by whom.

Would be helpful to again have the functionality similar to MGM Outreach SMS whereby you have parent and student fields that you can select to add into the body of message to make the messages more personalised (and be able to send that message to a group of students without having to edit them individually therefore saving time). Useful where you have a message for families who have multiple children at the school and it may only relate to one child for example.

Ideally if I can feed the csv to Compass, then if compass can read it & based on the student code if the unique text or push can be sent to each family, thats's what I am after. Each line contains the student code & the new password in the csv. 07:54 PM | Jaber from Compass Education: Hi Harindre, thank you for contacting Compass Support. 07:55 PM | Harindre Koralalage Tissera: Hi Jaber 07:56 PM | Jaber from Compass Education: Just to confirm, are you trying to send parents their login details? 07:57 PM | Harindre Koralalage Tissera: Not really. 07:57 PM | Harindre Koralalage Tissera: Due to the DE hack, school decided to reset all local AD pw for all students. 07:58 PM | Harindre Koralalage Tissera: It's now done. I need a way to text the families the student's new schoo password. 07:59 PM | Harindre Koralalage Tissera: This is the one that will let students to sign in to WiFi, Google & Compass. Family password is not affected as the schoold doesn't manage it. 08:00 PM | Harindre Koralalage Tissera: I've scripted this function. I have a set of csv files one for each form grp. 08:01 PM | Harindre Koralalage Tissera: each line contains the student code & the new password in the csv. 08:01 PM | Jaber from Compass Education: I see. Unfortunately, there isn't one way that we can recommend to send a unique message to all parents with their password. I do understand that this would be helpful, but our SMS functions currently don't support the use of personalised placeholders to send parents information like passwords. 08:03 PM | Harindre Koralalage Tissera: Ideally if I can feed the csv to Compass, then if compass can read it & based on the student code if the unique text or push can be sent to each family, thats's what I am after.

Is there a way to schedule a text to be sent out on a certain date. Attempting to set up a text message to be sent whilst away on leave.

Would be beneficial to have similar functionality as the old MGM outreach SMS system whereby parents can respond to text messages as a large number of parents don't answer their phones. Having the ability for them to reply quickly by SMS would be fantastic (therefore having a system that's similar to what we had).

Late to school should be a separate SMS from Late to class as the duty of care is different. Currently, when sending an SMS about a student being late, parents receive an SMS for late to school and class. We would like to separate this so parents can respond to why their child was late to school, and we can deal with tardiness during the day.

I want to be able to set up a 'scheduled' and 'recurring' email for each day of the week (Sunday, Monday, Tuesday, Wednesday, Thursday) to alert parents that their child's library day is tomorrow. I want to do this ONCE for the term, as the idea of me doing it weekly would take up ample time that I simply do not have, and is the reason I don't already do it.

Will we be required to do anything is relation to the new SMS ID Register that is coming in shortly in Australia? https://www.acma.gov.au/articles/2025-10/time-get-ready-new-sms-sender-id-register?fbclid=IwdGRleANZ6K5leHRuA2FlbQIxMQABHsZpqlA3dGXbYzZC8mTPUzWMbzPUOJtiojro_JQ3pBfgNooUAGgoO4_FShsU_aem_i0nf2I3zNx2qD2LIZWsonA